Intermedia Cloud Communications, a global leader in AI-powered communications and collaboration, has expanded its Intelligent Archiving solution to now include Microsoft 365 (M365) email. This
Intermedia Cloud Communications has launched a powerful new addition to its Intelligent Contact Center offering AI Supervisor Assist, an agentic AI tool designed to empower
Expanding the capabilities of Intermedia Intelligent Contact Center, this new AI-powered feature enhances real-time insights and automation—helping businesses of all sizes deliver faster, smarter customer interactions.
Now, Microsoft Teams users leveraging Intermedia Unite® and Intermedia Contact Center – and soon, M365 Email – can easily and securely archive all communications from these
Intermedia Cloud Communications, a global leader in AI-powered communications, today introduced the industry’s first solution to fully embed unified communications (UC) and customer experience (CX) capabilities directly
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