New AI-powered innovations make it quick and simple to analyze customer feedback across all channels, specific locations, and take targeted action to improve experiences, reduce churn, and improve lifetime value New innovations available now from Qualtrics, the leader and creator…
AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their lead with AI Industries expected to see the biggest gains are business and professional services, consumer retail, and retail banking A…
Leading companies including Ford, USAA, Stripe, Atlassian and more share at X4 how they are driving value with Qualtrics AI capabilities in XM for Employee Experience prepare businesses for the agentic future Thousands of companies are using new capabilities in…
Qualtrics supports open-source agent protocols to extend the impact of Experience Agents Qualtrics, the leader and creator of the experience management category, and LangChain, a leading platform for building and deploying AI applications using large language models (LLMs), announced a…
Edge Audiences delivers AI-powered synthetic panels that reduce survey costs by up to 70% and shorten collection times from weeks to minutes Edge Instant Insights powered by Qualtrics and partners including NPS Prism® by Bain & Company give researchers immediate…
Qualtrics, a leader in experience management, has introduced Experience Agents highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction. Unlike transactional AI agents that promise efficiency, Experience Agents are designed…
Innovative partnership will empower healthcare organizations with holistic, actionable insights that will transform the way healthcare organizations measure and improve performance by using groundbreaking research-backed predictive experience models Vizient, Inc. the nation’s largest healthcare performance improvement company, and Qualtrics, the leader and…
Federal Agencies can now use Qualtrics’ advanced conversational analytics in XM Discover to more deeply understand and take action to address the needs of the public Qualtrics announced the FedRAMP Moderate Authorization of the company’s full suite of AI-powered conversational…
