8×8, Inc., recognized as a global provider of integrated business communication technologies, has introduced a major update to its contact center suite by including Workforce
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
RingWEM includes native AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording RingCentral, Inc., a global leader in AI-powered business communications, announced
RingCentral, a global leader in AI-powered business communications, has announced the acquisition of CommunityWFM, a cloud-based, AI-first workforce management software provider focused on contact center
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