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The Enterprise Guide on Innovation and Security with Generative AI

Day June 20, 2023

Genesys Enhances Experience Measurement Beyond NPS With Actionable Insights and Benchmarking

Genesys unveils Experience Index, a people-centric approach to understand motivations and improve experiences and business performance.

Genesys unveiled its Experience Index methodology: the first people-centric approach based on listening and understanding what really motivates stakeholders to help organisations improve any experience and business performance. As a global cloud leader in artificial intelligence (AI)-powered experience orchestration, Genesys…

Launch of Omni Commerce was announced by Omnicom

Launch of Omni Commerce was announced by Omnicom

The first commerce orchestration solution available in the market provides seamless decision-making between brands and commerce- Omnicom Today, Omnicom announced the release of Omni Commerce, the first connected commerce orchestration solution on the market. The newest vertical application on Omnicom’s…

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