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The Enterprise Guide on Innovation and Security with Generative AI

Latest Marketing Tech Insights: Trends and Innovations Roundup

Latest Marketing Tech Insights: Trends and Innovations Roundup

Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experiencemarketing clouds, and automation. Whether you’re an experienced professional or new to the field, our insights are here to keep you informed and inspired. Let’s explore the exciting world of marketing technology together!

Here’s a roundup of recent highlights: How Companies Are Transforming Marketing

Zendesk Completes Acquisition of Local Measure

Zendesk, a pioneer in Agentic AI-powered customer service, announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact Center as a Service) and advanced voice solutions provider and long-standing AWS partner. This strategic move expands Zendesk’s customer experience platform into larger, high-volume service environments through Local Measure’s integration with Amazon Connect, AWS’s AI-powered contact center solution. The integration unifies digital and voice channels within a single intelligent platform, now offered as Zendesk for Contact Center, delivering scalable, secure, and flexible AI-powered voice and CCaaS solutions.

Infosys and LogicMonitor Collaborate to Transform Business Performance

Infosys, a global leader in next generation digital services and consulting, announced its strategic collaboration with LogicMonitor, a leading SaaS-based hybrid observability platform powered by artificial intelligence (AI). By combining Infosys AIOps Insights, part of Infosys Cobalt cloud offering, with LogicMonitor’s Edwin AI, the collaboration seeks to enhance the observability of IT operations, improving performance, reliability and customer experience across complex systems.

Wondershare’s flagship video creativity software, Filmora, made its debut at Microsoft Build 2025 as a featured Keynote partner that leverages the new API for semantic search and knowledge retrieval to build a natural language search and RAG (retrieval-augmented generation) scenarios in Filmora with its custom data including effects, filters and music clips. This live demonstration marks a new milestone and a major upgrade to its AI editing assistant, AI Mate, expected to release later this year, where Filmora users will soon be able to learn new features and apply them automatically – completely locally on the Windows Copilot+ PCs even when disconnected from the internet.

Invoca Launches Durable Attribution for Google Ads to Improve Conversions

Invoca, the leader in AI-powered revenue execution platforms, has released its durable attribution solution that enables marketers to accurately measure phone leads and conversions driven by Google Ads campaigns. Part of Invoca’s AI-powered call tracking solution for Google Ads, the new technology uses first-party data to help marketing teams improve conversions and optimize their digital ad spend in a privacy-safe way.

DataOps.live, the Data Products Company, announced a strategic partnership with Snowflake, the AI Data Cloud company, to drive product innovation and tighten technology integrations. As an Elite Tier partner for Devops, DataOps.live is committed to co-developing and delivering on a robust multi-year roadmap of joint product capabilities. Through this collaboration and Snowflake Ventures’ investment, DataOps.live’s roadmap of joint product capabilities will enable joint customers to modernize and scale their data engineering programs with speed, consistency, and governance.

In conclusion, the MarTech landscape continues to evolve rapidly, with companies embracing innovative technologies to enhance their marketing strategies and deliver exceptional customer experiences. We’ll keep you updated on the latest developments, so you can leverage these insights to drive your own success in this dynamic field. Stay tuned for more exciting news and trends in the world of marketing technology!

For media inquiries, you can write to our MarTech Newsroom at sudipto@intentamplify.com

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