Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
NiCE has announced a multi-year renewal and expansion of its long-standing partnership with RingCentral, Inc., a leading provider in AI-driven business communications. This extension focuses
Mindbreeze, a global leader in artificial intelligence-driven knowledge management, has announced a major update to its flagship platform, Mindbreeze InSpire, by incorporating multimodal Large Language
Spectral Capital Corporation, a tech company at the leading edge of artificial intelligence and quantum computing, has finalized its acquisition of 42 Telecom Ltd., a
Cognigy, a global leader in AI-first customer service automation, has unveiled its new Mastery Program, an advanced certification initiative designed to meet the rising demand
RingCentral, Inc., a global leader in AI-powered business communications, and AT&T unveiled new additions to the AT&T Office@Hand portfolio. Introducing Office@Hand Contact Center, powered by RingCX™, RingCentral’s omnichannel AI-first
Welcome to the Customer Data Platform (CDP), your marketing mission control, or reimagined e-mail box! As consumers hop between touchpoints faster than ever, the CDP
EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration engine EXL, a global data and AI
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that it plans to incorporate products from Figma, a
New research from commercetools exposes a critical challenge dubbed “The 52% Problem,” revealing that over half of B2B enterprises in the U.S., U.K., and Canada
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Squaretalk, a cloud-native contact center solution built for high-performing sales and outreach teams, has officially announced the go-live of WhatsApp into its omnichannel suite, allowing
KredosAi, a fast‑growing startup delivering AI-native customer engagement, announced a successful seed fundraise to scale its platform and accelerate go-to-market expansion. The raise follows its
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its AI agent platform, GPTBots.ai, will fully integrate
Hy-Vee, a major supermarket chain operating in nine Midwestern states, has announced the integration of its RedMedia retail media division into the Rippl network, a
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Braze, a leader in customer engagement platforms, has unveiled its 2025 Environmental, Social, and Governance (ESG) report, marking its fourth annual publication in this area.
Experienced product leader brings consumer-focused mindset and deep marketing technology expertise to help shape the future of warehouse-native solutions at MessageGears. MessageGears, the leading warehouse-native
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