Recognition reflects 8×8’s role in the accelerating digital transformation across UK public sector As UK public sector organizations find themselves under increasing pressure to modernize, a new report recognizes 8×8,
Align Capital Partners’ (“ACP”) portfolio company ISPN announced the acquisition of two core business lines from DxTEL, a specialized marketing services partner to the broadband industry.
Staysure is enhancing customer journeys with NiCE’s AI platform to meet rising digital-first expectations and set new standards for service excellence in travel insurance across
Businesses are increasingly looking to conversational AI to enhance their operations and deliver more personalized customer experiences. Ultatel, the intelligent business communications company, introduced its
At the recent NRF APAC Conference in Singapore, Jonathan Reeve, VP APAC for Eagle Eye, and I discussed the magic of omnichannel and personalization. We
HH Global, the world’s leading responsible marketing activation partner, announces the appointment of Matt Strawn as chief growth officer, reinforcing its leadership team to power the
Customers are now empowered with greater control over SMS and voice messaging Syniverse, the world’s most connected company, and Ping Identity, a leader in securing
The UK connectivity provider is embracing cutting-edge technology to transform business with NiCE’s AI-powered platform NiCE announced that TalkTalk, one of the UK’s largest connectivity
Granicus, a global leader in customer experience technologies and services for government, announced the launch of Government Experience Insights (GXI), a data intelligence platform designed
OSG is proud to announce the official release of JourneyConnect Orion, its groundbreaking AI-powered communication framework, at the Elevate event this June. Within this first
Partnership Brings Top Online Beauty Products Retailer to $8 Billion Australia Beauty and Cosmetics Market Globavend Holdings Limited, an emerging e-commerce logistics provider, has announced
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
New features are exclusive to United app and include personalized, turn-by-turn directions to connecting gates with estimated walk times, real-time flight status updates, tips for
New VPs of R&D and Customer Experience Join to Drive Platform Expansion and Meet Growing Demand for Intelligent Cloud Access Control Apono, the leader in
Guidesly, the world’s leading software platform for outdoor recreation guides, announces the launch of Jack AI™, the AI solution in the outdoor recreation space. Guidesly is
New research shows retailers are failing to meet customer expectations for mobile features, putting revenue and loyalty at risk as demand grows UJET, a leading
Deck Commerce, a leading order management system, has announced the launch of Delivery Promise, a new AI-driven capability that enables retailers to surface accurate, product-level
8×8 extends Operator Connect coverage to 50 countries 8×8, Inc., the industry’s most integrated Platform provider for CX that combines Contact Center, Unified Communication, and
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