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Veritone expands reach in delivering enterprise AI solutions at scale Veritone, Inc., a leader in designing human-centered AI solutions, announced that its Artificial Intelligence Solutions Group’s (AISG) offerings are now available on the AWS Marketplace, a curated digital storefront helping…
At ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow the AI platform for business transformation, and Genesys®, a global leader in AI-powered experience orchestration, announced a strategic partnership to elevate customer and employee experiences. The two companies plan to…
Ernst & Young LLP (EY US) announced that Marc Laplante, Co-Founder and Chairman of the Board at Intentsify was named an Entrepreneur Of The Year® 2024 New England Award finalist. Now in its 38th year, Entrepreneur Of The Year is the preeminent competitive…
Adaptive streaming specialist SeenThis has relaunched its Emissions Dashboard, which enables advertisers to assess the carbon footprint for creative delivery of their digital marketing campaigns. The Dashboard measures the amount of data transferred per impression and several other granular data…
Veritone, Inc., a leader in designing human-centered AI solutions, launched Ask Veri, a new conversational intelligence solution that empowers Veritone Digital Media Hub (“DMH”) users to quickly extract actionable insights and execute dynamic workflows from their media archive data through…
“Market prediction is a gamble” Most of the time it is true. But the fact is gambling itself is a game of predictive analytics. History repeats itself so as the numbers and graphs, most of the market movements are not…
Gupshup, the conversational engagement pioneer, announced the launch of Conversation Cloud, a comprehensive suite of SaaS tools that are set to revolutionize business-to-customer interactions. AI-powered conversations represent the next major paradigm shift in user interfaces after web and app, and…
Artificial intelligence for marketing has become a pop culture phenomenon. A marketing organization without a roadmap for AI investments will be relegated to the Dark Ages, and eventually vanish from the scenario. From laggards to extinct — isn’t it a…
Gupshup, the world’s leading Conversation Cloud platform announced that brands on its platform can now offer AI chatbots for RCS conversations, opening up a whole new advanced and interactive experience for their users. Gupshup’s Conversational AI product suite, spanning Auto…
Genesys, a global cloud leader in AI-powered experience orchestration, today announced the completion of its acquisition of Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. As a result of the acquisition, Genesys will accelerate the unification…
Genesys, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. By combining the comprehensive public social media capabilities within the Radarr…
Genesys, a global cloud leader in AI-powered experience orchestration, announced Daniel Bailey has joined the company as senior vice president and regional sales leader of Europe, Middle East and Africa (EMEA). Marketing Tech Insights: Nooks Announces $43 Million Series B and Launches…
Over the past 18 months, the dynamic landscape of social media has witnessed transformative shifts, encompassing the evolution of Twitter, the ubiquity of artificial intelligence (AI), the advent of Threads, and the potential resurgence of platforms like Mastodon. In the…
Introduction AI voice assistants, such as Siri, Alexa, and Google Assistant, have emerged as powerful tools that not only assist but also accompany users throughout their daily routines. These voice assistants, developed by tech giants like Amazon, Google, and Apple,…
Artificial intelligence can help customer relationship management (CRM) softwares automate routine business processes like entering customer data, cleaning redundant information, reducing human errors, and using data analytics and forecasting to improve decision-making. Customer relationship management (CRM) software has long been…
New native Work Automation and Task Routing capabilities for Genesys Cloud unite the front and back office through intelligent routing, reporting and process automation to enhance experience orchestration and improve customer service Genesys, a global cloud leader in artificial intelligence…
Genesys unveiled its Experience Index methodology: the first people-centric approach based on listening and understanding what really motivates stakeholders to help organisations improve any experience and business performance. As a global cloud leader in artificial intelligence (AI)-powered experience orchestration, Genesys…
Today, Dstny, a well-known cloud-based business communications service in Europe, announced that it has achieved Operator Connect for Microsoft Teams accreditation. Companies now have access to a smooth and high-quality voice solution for Microsoft Teams thanks to Dstny, which is…
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