Expanding the capabilities of Intermedia Intelligent Contact Center, this new AI-powered feature enhances real-time insights and automation—helping businesses of all sizes deliver faster, smarter customer interactions. Intermedia Cloud Communications, a global leader in AI-powered cloud communications, collaboration, and customer engagement solutions,…
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll cover the latest trends and news in marketing technology, including AI in marketing, customer experience, marketing clouds,…
Strategic partnership with Infobip empowers brands to deliver immersive and interactive customer experiences CleverTap, the all-in-one customer engagement platform, announced the introduction of Rich Communication Services (RCS) messaging through its partnership with Infobip, a global leader in cloud communications. This addition enables CleverTap customers…
GoTo Connect for Automotive provides an AI-powered communications platform purpose-built for automotive dealerships to drive sales and grow customer loyalty GoTo, the leader in cloud communications and IT, announced the launch of GoTo Connect for Automotive, an advanced, AI-powered communications…
PCI Pal, the global provider of secure payment solutions, announced a partnership and embedded integration with RingCentral, a leading global provider of AI-powered cloud business communications, to ensure compliant and secure payments as well as enhanced customer experience. The integration…
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, announced an expanded collaboration with SAP to help bring agentic AI-driven experiences to enterprises worldwide. By combining Vonage’s cutting-edge communications and network…
Partners with RingCentral to bring AI-powered voice, chat, video, and contact center capabilities to customers RingCentral, Inc., a leading global provider of AI-powered trusted communications, and Cox Business, a leading provider of advanced cloud, managed IT and fiber-based network solutions, announced…
Report is a must-read playbook for enterprises to maximize engagement, improve deliverability and future-proof their business text messaging strategies Bandwidth Inc., a leading global enterprise cloud communications company, announced the release of its highly anticipated 2025 State of Messaging Report, which reveals…
As demand for and adoption of AI-fueled capabilities grow, annual Global Customer Engagement Report data reveals opportunities to enhance CX and address common customer challenges Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a…
New communications application includes multi-channel capabilities, real-time monitoring and data loss prevention to help enterprises in India enhance their stakeholder communications Airtel Business, the B2B arm of Bharti Airtel ̶ one of India’s leading telecommunications service providers ̶ and Vonage, a global leader…
Cloud communications leader with 30 years of experience driving operational excellence and scaling global businesses Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, announced it has appointed Anthony Bartolo as…
Bringing together Vonage’s network APIs and SAP Business AI, the new collaboration aims to revolutionize enterprise intelligence, offering compelling business insights and immersive digital experiences Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part…
Vonage RCS to redefine business communications, creating secure, memorable customer engagement experiences Earlier this week, cloud communications leader Vonage announced the launch of Vonage RCS (Rich Communications Services) through the Vonage Messages API and as a low-code turnkey option. As a…
Zayo to integrate RingCentral’s RingEX and RingCX solutions as part of its new Zayo UC+ offering Zayo, a leading communications infrastructure provider, and RingCentral, Inc., a leading global provider of trusted AI communications for businesses of all sizes, announced a strategic…
