S-Docs announced it is now listed in the HubSpot App Marketplace. App Partners are independent software vendors that have built an integration with HubSpot and been accepted into the App Marketplace. S-Docs for HubSpot seamlessly integrates data from HubSpot into customizable…
New collaboration promises to improve customer experiences by combining leading CIS and customer experience solutions KUBRA and Advanced Utility Systems proudly announce a strategic partnership to elevate customer experience. This partnership merges KUBRA’s customer experience management solutions with the powerful…
Swoop, a leader in healthcare marketing technology, announced the launch of its HCP Pro suite of innovations at the Digital Pharma East conference. This new offering, which includes Swoop NPI Pro and Swoop PLD Pro, is a key component of…
Salesforce, the AI CRM, announced that Salesforce’s Sales Cloud has been recognized as a Leader in the Gartner Magic Quadrant for Sales Force Automation Platforms for the 18th consecutive year. Sales Cloud was positioned highest among all vendors for the Completeness of…
Gupshup, the world’s leading Conversational Experience Cloud is witnessing solid demand for its Conversational AI solutions in India and International markets. And to fuel this growth the company undertook accelerated hiring in FY24, growing its workforce by 20% to 1400…
Genesys, a global cloud leader in AI-powered experience orchestration, today released its Fiscal Year 2024 Sustainability Report (February 1, 2023–January 31, 2024). The report underscores the company’s commitment to driving a more sustainable future and highlights significant progress toward its…
Gupshup, the world’s leading Conversation Cloud has announced India’s very first Conversational Buyer App on the ONDC network, at their flagship event Conversations 2024 in Delhi. It enables buyers to use a WhatsApp-based conversational UI to discover, browse, and buy products from…
Genesys, a global cloud leader in AI-powered experience orchestration, and Lighthouse Works, a business processing outsource organisation (BPO), are partnering to help increase global career opportunities for individuals who are blind or visually impaired (B/VI). Together, the companies are delivering an…
Genesys, a global cloud leader in AI-powered experience orchestration, announced the release of a new research report, “Generational dynamics and the experience economy.” The report delves into the intricate dynamics of four distinct generations — Generation Z, millennials, Generation X and…
Nielsen, a leader in audience measurement and analytics, has teamed up with LiveRamp, a global data collaboration platform, to enhance Big Data + Panel audience planning and measurement capabilities within Nielsen ONE. This integration streamlines the connection of first- and…
Integral Ad Science, a leading global media measurement and optimization platform, has unveiled the industry’s first deepfake measurement solution. This innovative offering, currently in Beta testing, helps advertisers verify the safety and appropriateness of their digital media investments by using…
At Xperience 2024 — the customer experience (CX) event of the year — Genesys unveiled multiple innovations to accelerate the impact of AI, empowering organisations to scale end-to-end personalisation, elevate employee performance and drive continuous optimisation. As a global leader in AI-powered…
At Xperience 2024, Genesys, a global cloud leader in AI-powered experience orchestration, announced new AI capabilities to transform every customer and employee experience. With Agent Copilot, Virtual Agent, Empathy Detection and Modern Agent Workspace for the Genesys Cloud™ platform, Genesys is empowering organisations…
At Xperience 2024, Genesys, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities for the Genesys Cloud™ platform that seamlessly works alongside Genesys Cloud AI helping organisations ensure every customer interaction is continuously optimised. With Genesys…
Gupshup, the conversational engagement pioneer, announced the launch of Conversation Cloud, a comprehensive suite of SaaS tools that are set to revolutionize business-to-customer interactions. AI-powered conversations represent the next major paradigm shift in user interfaces after web and app, and…
Gupshup, the world’s leading Conversation Cloud platform announced that brands on its platform can now offer AI chatbots for RCS conversations, opening up a whole new advanced and interactive experience for their users. Gupshup’s Conversational AI product suite, spanning Auto…
Revolutionize your operations with Apple Vision Pro Deep Learning—an advanced AI image analysis software crafted for intricate applications. Streamline tasks deemed too intricate for rule-based algorithms, ensuring unmatched consistency and speed compared to manual inspection. Embrace the power of Vision…
Genesys, a global cloud leader in AI-powered experience orchestration, today announced the completion of its acquisition of Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. As a result of the acquisition, Genesys will accelerate the unification…
