Team Marksmen Network’s CX Transformation Conclave to spotlight technology’s role in redefining customer journeys and driving business growth In an era where digital innovation sets
Kaloustian brings more than 25 years of proven enterprise growth to Hyland, where he’ll lead the company focus on driving customer success, services, support and renewals
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
RingCentral, Inc., a global leader in AI-powered trusted business communications, kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and innovation
Expanded AI capabilities in Genesys Cloud empower supervisors with real-time insights, automation and smarter decision-making At Enterprise Connect 2025, Genesys, a global cloud leader in AI-Powered
Koepf brings 25 years of experience leading teams that build best-in-class infrastructure at companies like Amazon, Expedia, and Ticketmaster LILT, the leading AI-powered translation and
To help accelerate innovation, drive market leadership and better serve customers Infosys, a global leader in next-generation digital services and consulting announced the expansion of
Salesforce, the world’s #1 AI CRM, and Singapore Airlines (SIA) announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case
New go-to-market relationship to help organizations realize enhanced business value through advanced AI capabilities, seamless adoption and continuous optimization Genesys, a global cloud leader in
Appointments Advance Dialpad’s Leadership in Ai-Enhanced Customer Communications Dialpad, the leading Ai-powered communications intelligence platform, announced the appointment of David Sudbey, a 20-year Genesys veteran,
Bloomreach, the platform fueling limitless ecommerce personalisation, has announced the continued growth of its global footprint as it expands its presence in the Asia-Pacific region, welcoming Kris
D-ID technology to enable Microsoft business users to seamlessly move towards agentic future D-ID, one of the leading platforms for the generation of AI-powered interactions
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, announced an expanded collaboration with SAP to
StrataVision, a leader in AI-powered computer vision, helps businesses harness accurate video analytics to improve security, optimize operations, and enhance customer experiences. the company announced
Accenture announced that Accenture Ventures has invested in Aaru, creators of the leading AI-powered prediction engine that simulates consumer behavior and preferences, driving stronger customer experiences, new
Partners with RingCentral to bring AI-powered voice, chat, video, and contact center capabilities to customers RingCentral, Inc., a leading global provider of AI-powered trusted communications,
Base.ai, the AI-powered customer-led growth (CLG) platform, announced its acquisition of Laudable, an AI solution that transforms customer conversations from call recording into customer insights,
net2phone AI Agent manages sales, support, and administrative tasks across website, phone, and chat for enhanced customer experiences net2phone, a leading provider of intelligent communications-as-a-service for
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