Marchex Engage for Automotive provides AI-powered conversation analysis, customer sentiment suite, and integrations that drive increased revenue and operational efficiency to sales and service departments.
Almost half (40%) of consumers stop doing business with a company after one bad experience Five9, provider of the Intelligent CX Platform, released its 2025
Coforge Limited, a global digital services and solutions provider, announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement
LinkSquares, a leader in AI-powered contract lifecycle management (CLM) technology, announced several new industry and customer recognitions from organizations and independent research firms including G2,
Addigy awarded top honors for MDM performance, compliance, and customer support in Globee, Stevie, SourceForge, and Channel Program competitions Addigy, creator of the only live,
Over the past several years, Humanetics has accelerated its growth by expanding both its product portfolio and its global presence. Building on this momentum, the
Germany’s iconic department store chain deploys Blue Yonder’s AI-driven demand and replenishment capabilities to strengthen its commitment to quality and convenience In rapidly evolving retail
New product and services bundle makes it easy to get up and running quickly with Five9 and Salesforce Service Cloud Voice BYOT Five9, provider of
Dialpad, the leader in Ai-powered communications intelligence, announced its availability on Google Cloud Marketplace, making its award-winning platform easily accessible to millions of Google Cloud
New Bringg Platform extension dynamically prevents overbooking and maximizes fleet utilization for retailers and logistics providers Bringg, the last-mile solutions leader, announced its newest platform
New Report Reveals Just 3 Out Of 10 Banking Customers Describe Onboarding As “Seamless” OvationCXM, a global leader in customer experience management (CXM), announces the
Enabling businesses to scale efficiently with conversational Voice AI for customer interactions, capturing more revenue and improving customer experience In fast-paced business landscape, every missed
Leading platform for facilities services to showcase partners and their solutions ServiceChannel, the leading platform for the procurement and delivery of facilities services, has introduced
The BPaaS solution is designed to streamline the dispute resolution process and enhance customer satisfaction Cognizant announced the launch of an AI-powered dispute management solution
5000fish, the innovative software company behind the Yurbi brand, is proud to announce the release of Yurbi Version 12, a powerful upgrade to its embedded analytics
Skyvia, the most comprehensive data integration platform, has introduced Simply Contact’s success story of automating dataflows, streamlining analytics, and improving performance using its no-code solution.
Barrett Distribution Centers, a trusted leader in third-party logistics for e-commerce and omnichannel fulfillment, announces the launch of its E-commerce Accelerator, a program designed to
IrisAgent, a pioneer in AI-driven customer experience solutions, announced the general availability of its AI and Live Chat integration for Salesforce Messaging. This innovative solution
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