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Tag MarTech Pub

Genesys Launches AI to Boost Automation & Analytics

Genesys Launches AI to Boost Automation & Analytics

At Xperience 2024, Genesys, a global cloud leader in AI-powered experience orchestration, announced new AI capabilities to transform every customer and employee experience. With Agent Copilot, Virtual Agent, Empathy Detection and Modern Agent Workspace for the Genesys Cloud™ platform, Genesys is empowering organisations…

Veritone Launches Ask Veri, Enabling Customers to Interact With Data for Insights and Workflow Activation.

Veritone launches Ask Veri, enabling customers to interact with data for insights and workflow activation.

Veritone, Inc., a leader in designing human-centered AI solutions, launched Ask Veri, a new conversational intelligence solution that empowers Veritone Digital Media Hub (“DMH”) users to quickly extract actionable insights and execute dynamic workflows from their media archive data through…