Post-2025 Holiday Shopping Survey reveals how shoppers used AI, the efficiency gains that followed, and why responsible AI matters for retailers Talkdesk®, a leader in
As retailers and consumer brands search for ways to turn customer conversations into measurable revenue, Talkdesk has introduced new capabilities designed to operationalize AI across
The Built on Databricks solution brings together Talkdesk’s Customer Experience Automation platform and the Databricks Data Intelligence Platform, creating a unified experience that empowers Talkdesk’s
Talkdesk, Inc. has deepened its integration with Epic via the Epic Workshop program, linking its Advanced Dialer directly to Epic’s workqueues and Cheers outreach campaigns
Talkdesk, Inc. announced that Johns Hopkins Health System has selected the Talkdesk Healthcare Experience Cloud™ to modernize its contact center operations as part of a broader technology
Retailers can now manage customer service across multiple Shopify and other commerce storefronts within a single Talkdesk account Talkdesk, Inc. announced Talkdesk Multi-Store Commerce Integration,
Customers can now host their Talkdesk platform in the region, allowing them to comply with local and industry-specific data residency and privacy requirements Talkdesk®, Inc.
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, introduced Talkdesk Utilities Experience Cloud™, an
Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience Talkdesk, Inc., a global provider
The Trusted Seller verification showcases Talkdesk efforts to provide current product information and unbiased reviews on TrustRadius Talkdesk®, Inc., a global provider of artificial intelligence
The 24/7 conversational, human-like service model uses artificial intelligence to address customer needs and resolve issues when live agents are off the clock Talkdesk, Inc.,
Talkdesk Retail Experience Cloud and custom NetSuite integration empowers the national retailer to provide exceptional customer service Humann, an industry leader in functional food and
Talkdesk contact center technology delivers a great user experience for agents and enhances the airline’s customer satisfaction Talkdesk®, Inc., a global provider of artificial intelligence
A new IDC InfoBrief commissioned by Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, revealed that advanced
Asia-Pacific customers can now host their Talkdesk platform in the region, allowing them to comply with local and industry-specific data residency and privacy requirements Talkdesk,
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced it has achieved the Amazon Web
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
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