Accenture has acquired Joshua Tree Group (“JTG”), a supply chain consulting firm specializing in distribution center performance. The acquisition will help Accenture make distribution centers more productive and efficient for its clients in retail, consumer goods and other product-based industries. It also expands Accenture’s capabilities to design and build more autonomous supply chains, where AI-powered tools improve labor productivity, inventory management and customer fulfillment.
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A core service of JTG is coaching and training staff on the warehouse floor. It helps supervisors empower front-line workers to perform better in their jobs, allowing companies to increase retention and better manage seasonal volatility. JTG combines on-site worker management and leadership engagement services with advanced analytics tools to monitor performance and establish smart work routines.
Accenture will combine its digital technology capabilities with JTG’s distribution center expertise to offer generative AI and digital twin warehouse solutions to retail and consumer goods clients. For example, a generative AI tool checking a warehouse’s shipment schedule and current stock levels, could instantly recommend swapping a delayed inbound trailer to a different loading dock.
Patty Riedl, who leads Accenture’s Supply Chain & Operations practice in North America, said: “Often, companies automate too much or too little of their distribution center operations because they don’t have a detailed enough understanding of each task and the technological possibilities. Accenture and JTG are combining deep technology skills, process know-how and on-the-ground experience to determine the right levels and types of automation for our clients’ distribution centers and supply chains overall.”
JTG adds a team of supply chain consultants with a deep understanding of the retail and consumer goods industries and operational management to Accenture. The company is headquartered in Franklin, Tennessee.
Seth Davis, CEO of JTG, said: “JTG is dedicated to helping our clients and our consultants achieve their greatest potential. By combining our supply chain expertise with Accenture’s advanced technology capability, reputation, scale and talent we will enable more compelling supply chain solutions for retail and consumer goods companies and expand opportunities for our people. The pace of change is faster than ever, and the challenges and opportunities for our clients have never been more consequential.”
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