NiCE has been distinguished as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report, marking the eleventh consecutive
Five9, a leading provider of the Intelligent CX Platform, has been recognized as a Leader in Gartner’s 2025 Magic Quadrant for Contact Center as a
Introduction: Marketing on the Edge of Innovation and Scrutiny Think about presenting a digital-only money concept, one that operates independently of the standard banking system,
HubSpot has unveiled its latest marketing strategy, called the Loop, representing a significant shift in how companies drive growth during the rapidly evolving AI era.
Kalona Cooperative Technology Company (KCTC), a celebrated innovator in Iowa’s telecommunications sector, has announced a partnership with GOCare to strengthen its customer engagement strategy and
MessageGears has introduced a significant enhancement to its campaign capabilities with the launch of Multi-Destination External Campaigns, designed to boost efficiency and reduce compute costs
Engageware has named Dan O’Malley as its new CEO, a veteran technology leader with over 20 years of expertise driving digital transformation and AI innovation
Convey, a prominent provider specializing in customer engagement solutions for heavily regulated sectors, recently unveiled its revamped website at goconvey.com. This launch follows the company’s
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Thryv, a leading small business software provider, has been recognized on the prestigious 2025 Constellation ShortList™ for Marketing Automation solutions designed specifically for small and
Sendbird Inc., a trusted AI communications platform for major global brands, has introduced Sendbird Voice AI, an advanced voice automation solution built to handle the
Aurora Mobile Limited, a major player in customer engagement and marketing technology based in China, has announced a strategic collaboration between its AI agent platform,
New data product and cloud-deployed software solution help transform location metrics and first-party data into deeper audience-based insights – without compromising compliance Precisely, the global
Introduction: Rethinking Social Media’s “Rush Hour” Marketers long swore about prime posting time, those coveted hours when users are theoretically most active on social media.
Twilio has announced the global general availability of its Rich Communication Services (RCS) messaging platform, heralded as the most significant advancement in business messaging since
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
LivePerson, a leading enterprise conversational AI provider, has announced a strategic integration with Amazon Web Services (AWS) to combine Amazon Connect a comprehensive, AI-native customer
WizCommerce has secured $8 million in Series A funding led by Peak XV Partners to revolutionize the wholesale distribution industry by replacing outdated technologies like
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