More than half (53%) cite website search difficulties as their biggest self-service frustration, underscoring the need for unified AI-search solutions Coveo, the market leader in
RWS named Official Creative Localization Partner at Canva’s signature customer event As a long-term trusted partner to Canva, the all-in-one visual communication platform, RWS is
Partners of PowerReviews, a 1WorldSync company, to grow revenue by referring clients to industry-leading technology, including ratings and reviews, display, syndication, social curation, product sampling
Granicus, a global leader in customer experience technologies and services for government, is redefining public sector operations with the launch of Operations Cloud, a comprehensive
Appriss Retail integrates omnichannel fraud prevention solution to Shopify’s unified commerce Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud
Alorica Inc., a global leader of digitally-powered customer experience (CX), announced its participation in Sanas’ latest $65 million Series B funding round, reaffirming its commitment
Brazil’s direct-to-home pay-TV service signs deal with SES to deliver high-quality content to more than 600,000 households SES announced a new content distribution agreement with
Former drugstore.com CEO and Vice Chair of Charles Schwab brings deep expertise in technology and retail to customer data cloud leader Amperity, an AI-powered customer
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
Simultaneously, Vortex transferring the CMS technology to its United Felts CIPP manufacturing business The Vortex Companies, LLC (Vortex) announced that it recently hired 19-year CIPP product
Syncron’s Service Lifecycle Management Platform offers accelerated path to aftermarket insights and revenue Syncron announced a significant shift to its go-to-market strategy, moving to a
Tech Mahindra, a leading global provider of technology consulting and digital solutions to enterprises across industries, announced a partnership with ServiceNow to deliver next-generation broadband
Emplifi’s new report reveals how customer experience and social media engagement are driving brand loyalty in competitive digital landscape. Emplifi, the leading unified customer engagement
Experienced technologist brings passion and expertise to leader in CX technology Alchemer, a global leader in customer feedback management and voice of customer technology, announced
Uncomplicated service software, flexible engagement models, and a new services delivery program help Freshworks partners accelerate time to value Freshworks announced the launch of its
Lutron Electronics, a global leader in architectural lighting, shading, and control solutions, has officially launched the first phase of the new Lutron.com website, marking the company’s
Anywhere365, a global pioneer in transforming customer experience with AI solutions, has unveiled its new brand identity, AnywhereNow. Building on the company’s history, the new brand
Leading French insurer leverages spatial analytics and location data to improve claims processes and empower confident decision-making across the business Precisely, the global leader in
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