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Tag Customer experience

itel Launches AI Platform, itelligence

itel Launches AI Platform, itelligence

itel, the largest Caribbean-born business process outsourcer (BPO), just unveiled its newest technological innovation – itelligence®, a state-of-the-art platform, powered by artificial intelligence (AI), that will be used to enhance efficiencies within its contact center operations and augment the performance and capabilities…

Funnel now powered with leading Generative AI

Funnel now powered with leading Generative AI

Funnel Leasing, the best AI-infused multifamily CRM, announced a new product enhancement on the popular Virtual Assistant (VA) AI solution: Generative AI-powered virtual assistant. Funnel clients can now leverage generative AI to conversationally answer renters’ questions which gives their teams a hand,…

73 Percent of Consumers Shift to Online Shopping

73 Percent of Consumers Shift to Online Shopping

1WorldSync, the Chicago-based technology company that provides the world’s leading brands and retailers with critical product information to help consumers make purchasing decisions, released its 2024 Consumer Product Content Benchmark Report, featuring insights collected from 1,750 shoppers across the United States and Canada. The…