AI-powered customer experience management or CXM has pushed the quest for innovation and excellence to new heights. Customer privacy is now equivalent to CX outcomes, linked to operational excellence that contact centers pursue. In 2024, CX and service teams seek…
Saviynt, a leading provider of cloud-native identity governance solutions, announced that Nupur Goyal has joined the company as Vice President of Product Marketing. Goyal, a cybersecurity industry veteran with more than a decade of experience in identity security, will lead Saviynt’s product…
While brands agree images and video are key to building trust and credibility online, Cloudinary’s first global digital asset management (DAM) survey reveals they face major bottlenecks when trying to scale, personalize and collaborate efficiently across teams. The independent survey, commissioned…
Iterate.ai, whose AI platform enables enterprises to build production-ready applications and ready-to-use products for private AI requirements and the AI PC era, has partnered with TD SYNNEX, a leading global distributor and solutions aggregator for the IT ecosystem. The partnership will make Iterate.ai’s…
Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, announced that it has once again been recognized as the world leader in video management software (VMS) by two leading industry analysts, Omdia and Novaira Insights. Marketing…
Syncro, a leading B2B SaaS company serving the managed service provider (MSP) and IT markets, announced the results of its recent independently conducted benchmark survey, capturing insights from over 200 MSPs with 3 to 100 employees. The findings reveal an…
Colossus Media LLC (“Colossus SSP”), a subsidiary of the only Black-owned publicly traded advertising technology company, Direct Digital Holdings (DDH), announced it has partnered with Confiant, a leader in cybersecurity for digital advertising, to combat criminal activity online and malicious advertising. This collaboration…
Quick Custom Intelligence (QCI), a leading provider of data activation solutions for the gaming and hospitality industries, announced a reactivation of its partnership with Context Networks to explore new opportunities for casinos to generate revenue through the global digital marketplace. By integrating…
As referral traffic from search engines and social networks plummets and paid acquisition costs soar, brands must prioritise direct customer relationships to deepen engagement, drive repeat conversion and grow loyalty — factors that ultimately contribute to increased customer lifetime value…
Kipu Health, a leading provider of technology solutions for behavioral health, announced today its strategic collaboration with Amazon Web Services (AWS) to bring a suite of innovative artificial intelligence (AI) solutions to the industry. The first offering within the AI…
Unanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) for the government contracting (GovCon) industry, announced that Stratos Solutions Inc. (SSI) has selected Unanet ERP GovCon to empower its team with an integrated financial and accounting solution to…
Advanced Analytics Harnesses the Power of Data to Improve Customer Experiences and Drive Revenue Growth Harnessing Data to Enhance Customer Experiences and Drive Revenue Growth Broadvoice, a leading global customer experience (CX) technology provider, announced the availability of enhanced reporting…
NextPlat Corp, a global e-commerce provider, announced a significant expansion of its exclusive e-commerce distribution agreement with OPKO Health, Inc. for the online sales of its OPKO Health Europe products in China including securing a new four-year extension and approval to exclusively market…
Frank Roe, CEO of SmartBear, a leading provider of software quality and visibility solutions, is delivering the keynote address, “Revolutionizing Software Development: The Critical Balance Between AI and Human Insight,” at All Day DevOps (ADDO), taking place virtually on Thursday, October 10, 2024.…
The digital marketing landscape is witnessing a significant shift as Seo Robot, a company specializing in AI-driven advertising optimization, extends its support to Apple Search Ads in 91 countries, including Turkey. This move comes as part of the company’s ongoing efforts…
Managed Direct Response, a leading provider of comprehensive marketing solutions, is thrilled to announce significant business growth driven by our satisfied clients’ unwavering support and trust. Managed Direct Response has witnessed a remarkable increase in references and referrals by prioritizing…
Kevin DeMeritt, founder of Lear Capital, announced the launch of 2X Solutions, an innovative artificial intelligence-powered platform designed to transform how businesses approach sales outreach and lead conversion. This cutting-edge technology promises to dramatically increase efficiency and effectiveness in customer…
Ovative Group, an independent media, measurement and creative firm, announces the launch of EMRge™ – the most advanced MarTech solution on the market. Marketers today are challenged with navigating increasingly siloed data ecosystems. Ovative created EMRge to arm brands with an integrated…
