Acquisition unites two industry leaders to deliver innovative CX strategies In a move that marks a new chapter in customer engagement, Ver-A-Fast and Incept announced
More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period Calabrio, the workforce performance company, announced powerful AI enhancements to
Teamwork Commerce, a global retail management solution, has partnered with Lucchese Bootmaker, an American manufacturer and retailer of luxury-level cowboy boots and western apparel, to transform
Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience Talkdesk, Inc., a global provider
The company is evolving towards a SaaS business model that provides companies with advanced technological tools that optimize customer experience (CX) and employee experience (EX),
Tenant Inc., the innovator behind the self-storage industry’s most comprehensive cloud-based property management platform, announced a landmark partnership with StoragePRO Management, a leading third-party management
New logo and website underscore unitQ’s evolution as definitive platform for real-time, actionable customer feedback insights UnitQ, the leading AI customer insights platform, announced the
Groundbreaking Platform Streamlines Real Estate, Mortgage, and other Home Related Services Finaya is proud to announce the launch of its Agentic AI platform for homeownership,
LightInTheBox Holding Co., Ltd., a global online retail company, announced that it has received positive feedback from customer surveys regarding one of its newly launched
Upcoming ISG Provider Lens™ report will study companies utilizing AI to help enterprises improve end-to-end customer experiences Information Services Group, a global AI-centered technology research
The essential investments will expand customer service and training capabilities and enhance distribution infrastructure. Lennox, a leader in the HVAC industry, is making significant investments
Westfield Rise also debuts its new Immersive Experiential Display Network Unibail-Rodamco-Westfield (URW) announces the expansion of Westfield Rise, the company’s in-house media and experiential division, to the US.
Helping Small Businesses Simplify Complexity and Accelerate Growth Through Integrated Marketing, Automation, and Relationship Management Nimble, the industry-leading sales and marketing engagement platform purpose-built to
Redpoint powers the HCLTech X platform with enterprise data readiness and omnichannel orchestration for seamless personalization at scale A partnership between Redpoint Global, a leader
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world’s only voice-first
Innovative voice ordering technology expected to improve customer experience and drive higher order conversions for 174-store pizza chain Donatos Pizza, a pizza franchise famous for
Welcome to today’s Marketing Tech Insights roundup! In this edition, we’ll look at important updates, helpful articles, and tools to boost your marketing strategies. We’ll
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