Strategic Executive Appointments Position Impartner to Lead Industry Innovation, and Deliver Superior Client Experience Impartner, the global leader in partner ecosystem solutions, announced key organizational
Being the most extensive customer support solution, Zendesk is serving businesses with authentic interactions with human customers. Adopting human-centric AI will surely put immense value
NICE announced that it was named the Overall Best of Enterprise Connect and recognized for Best Innovation in Customer Experience at Enterprise Connect 2025, a
Acquisition expands the company’s presence in Healthcare, BFSI, and Utilities sectors in the US ResultsCX, a provider of Customer Experience Management (CXM) services to leading
OpenVault, a global source of technology and analytics solutions that have revolutionized how broadband is managed, measured and monetized, announced an extension and expansion of
New AI-powered innovations make it quick and simple to analyze customer feedback across all channels, specific locations, and take targeted action to improve experiences, reduce
Zaelab, the leading digital partner for business-to-business (“B2B”) manufacturers and distributors, is pleased to announce a new milestone in its partnership with Logik.ai, the company
AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their lead with AI Industries expected to
Edge Audiences delivers AI-powered synthetic panels that reduce survey costs by up to 70% and shorten collection times from weeks to minutes Edge Instant Insights
The Greek flag carrier taps Oracle Fusion Cloud Customer Experience (CX) to personalize traveler experiences, boost revenue, and increase customer loyalty Oracle CloudWorld- AEGEAN, the
eHub, a leader in ecommerce logistics and shipping solutions, and Osa Commerce, an innovator in unified commerce and operations software, announced a strategic partnership designed to
Strategic deal doubles operational capacity, further enabling and accelerating migrations of some of the world’s largest contact centers to the cloud. Pronetx, Inc., a boutique
The Trusted Seller verification showcases Talkdesk efforts to provide current product information and unbiased reviews on TrustRadius Talkdesk®, Inc., a global provider of artificial intelligence
Qualtrics, a leader in experience management, has introduced Experience Agents highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across
Using AI to simplify integrating SaaS tools and platform technology into Xvantage, Ingram Micro is driving faster decision-making and revenues, while enabling more secure modern
At Adobe Summit the flagship digital experience conference Adobe unveiled its strategy and product offerings for agentic AI. Innovating on the world’s most widely adopted
At Adobe Summit the flagship digital experience conference Adobe unveiled a suite of product innovations that drive Customer Experience Orchestration (CXO) in the era of
At Adobe Summit the flagship digital experience conference Adobe announced new Adobe Experience Cloud offerings for businesses to deliver customer experiences that are differentiated and
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